Real estate
Book more viewings before leads cool off
Every enquiry gets answered the minute it lands, qualified against your listings, and booked straight into the agent's calendar.
Viewing booked, Saturday 11:00
Solutions
Four jobs worth handing to an agent first.
Every team starts somewhere different, but the first agent that pays for itself is almost always one of these. Pick the one that matches the calls you are losing.
Outbound
Call the whole list before the list goes cold.
Point a campaign at a group, a CSV or a hand-picked set of contacts, give it a window it is allowed to call inside, and let it work. Anyone on the do-not-call list is removed from the audience before the first dial, retries stay inside your hours, and everything the agent collects on the call comes back as a field you can filter on.
Purposes ready to useConfirmations, reminders, directions, feedback, sales, collections
- Confirm attendance, headcount and preferences in one pass
- Retries with a gap you choose, never outside your calling window
- Do-not-call honoured automatically across every campaign
- Outcomes and extracted fields written back to the contact
Inbound
Answer on the first ring, at any hour, in their language.
A published agent sits on the number and picks up. It answers from the documents you attached, looks things up over your API mid-conversation, and hands over to a person the moment the conversation needs one, with the transcript so far already in their hands.
Hands over withThe full transcript, the summary and the caller record
- Answers from indexed PDFs, docs and spreadsheets
- Starts in English and follows the caller into Hindi or Gujarati
- Transfer to a human, or press zero at any point
- Escalates rather than guessing when it does not know
Reminders
The short call that stops a no-show.
A day-before reminder is thirty seconds of work that saves an empty slot. The agent confirms, offers directions if they ask, reschedules if they cannot make it, and marks anyone who wants a callback so a person can pick it up.
Typical call lengthUnder two minutes
- Confirm, reschedule or cancel inside the same call
- Directions and details on request, without a human
- A WhatsApp card after the call where the plan allows it
- Leftovers grouped by reason, not dumped in a list
Collections
A regulated conversation that stays inside the lines.
Verification, balance, arrangement. The rules that apply to every step are written once and inherited, the call is scored against your rubric while it is still running, and which consent and disclosure settings were in force is stamped onto the call record for later.
Review coverageEvery call, not a sample
- Global rules every step inherits, so the script cannot drift
- Live scoring against your own rubric, not a generic one
- Immutable published versions, so you can prove what ran
- Every recording play written to the access log with a name
By industry
The same machine, six different conversations.
What changes between these is the script, the knowledge the agent reads from, and what counts as a good outcome. The plumbing underneath does not move.
Healthcare
Cut no-shows with gentle confirmations
Confirms, reschedules and reminds in the caller's language, so the front desk stops chasing and the waiting room fills.
Appointment confirmed for Tuesday
Fintech
Verify and collect without the wait
Verifies identity, explains balances and collects on the line, with every step logged for compliance.
Identity verified, payment plan set
E-commerce
Answer order questions in seconds
Order status, returns and exchanges handled in seconds, at any hour, without a ticket ever being opened.
Order 4471 arrives Thursday
Travel
Rebook and support across time zones
Rebooks, refunds and reassures across time zones, so a cancelled flight is a two-minute call, not a two-hour hold.
Rebooked on the 18:40 to Lisbon
Education
Guide applicants through every step
Guides applicants and parents through deadlines, documents and fees, and hands off to admissions only when it matters.
Application step 3 of 5 complete
Not sure which one to start with?
Tell us the call you lose most often and we will build that agent on the demo, in front of you, and let you ring it.